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Conversation Design & Team Training
‣ Designing custom chatbots across channels and domains.
‣ Creating reusable domain-specific templates that streamline project workflows, resulting in improved efficiency and effectiveness.
‣ Training chatbot development teams, helping them develop their Conversation Design skills and become more effective in their roles.
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Bot Implementation Consultation
‣ Strengthening Conversational AI project processes and fostering client-team collaboration.
‣ Streamlining internal Conversation Design processes to optimize time to value.
‣ Identifying expansion opportunities for Conversational AI systems within organisations.
‣ Designing innovative solutions for new chatbot-driven ventures.
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Website Development, UX Writing & Marketing Design
‣ Pen-for-hire for marketing copywriting projects.
‣ Microcopy and UX writing for software tools.
‣ Low-cost (occasionally, pro-bono) website design and development within the Google Workspace Suite for solopreneurs and non-profit organisations.
‣ Marketing material creation for SMEs. Samples here.
Intrigued?